120Water
15 Case Studies
Case Study: Town of Wellington simplifies LCR compliance and builds resident trust with 120Water
A 120Water Case Study
Wellington meets changing compliance requirements while building community trust
The Town of Wellington faced challenges with its Lead and Copper Rule (LCR) compliance program due to non-responsive residents and stretched resources. To simplify logistics, increase transparency, and meet future regulatory changes, the utility partnered with 120Water and its comprehensive solution of kits, software, and services.
120Water's solution provided contactless kit shipping, clear instructions, and centralized software to streamline the LCR program. This approach saved time for utility workers, improved resident education with translated materials, and built community trust. Wellington now plans to leverage 120Water's flexible platforms to address upcoming mandates for lead service line inventories and school testing.
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Town of Wellington
Mahalia Henschel
Communications Specialist