Case Study: Two Rivers Utilities achieves on-time lead service line inventory compliance with 120Water

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Preview of the Two Rivers Utilities Case Study

Two Rivers Utilities submits LSLI on time in 2024 with 120Water

Two Rivers Utilities, a water utility serving Gastonia, North Carolina, faced the challenge of compiling a Lead Service Line Inventory (LSLI) to meet the 2024 LCRR deadline. High staff turnover and a concurrent meter replacement project left them without the dedicated resources or expertise needed for compliance, risking fines and a loss of public trust. They partnered with 120Water for expert guidance and inventory development services.

120Water provided hands-on support to verify unknown service lines and develop a strategy that aligned the inventory project with the utility's ongoing work. This partnership enabled Two Rivers Utilities to submit their LSLI on time without delaying other projects. 120Water helped them establish a repeatable verification process, maximizing resources and ensuring a smooth path for future compliance.


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