120Water
15 Case Studies
A 120Water Case Study
The City of Newark faced significant challenges in addressing lead exceedances in its water supply, including a large, diverse population and the logistical difficulty of replacing private lead service lines at scale. To tackle this, Newark partnered with vendor 120Water to implement its software and services for an aggressive Lead Service Line Replacement Program (LSLR).
120Water provided a comprehensive solution that included post-replacement program management software, sample kit fulfillment, and extensive resident communication. This support was vital in helping Newark replace 24,000 lead lines in under three years, successfully educate the community, and manage the logistics of sending out 11,900 water testing kits.
Kareem Adeem
Director of Newark Water and Sewer