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Case Study: El Paso Water reduces unknown service lines by 90% with 120Water predictive modeling
A 120Water Case Study
El Paso Water reduces unknown service lines by 90% with 120Water
El Paso Water, a large Texas utility, faced the challenge of managing over 130,000 unknown service lines, which created significant regulatory and operational pressure. Traditional manual inspections were becoming too slow and costly. To address this, El Paso Water partnered with vendor 120Water to find a more efficient, data-driven solution.
By implementing 120Water's predictive modeling service, the utility was able to classify over 40,000 unknown lines as non-lead at a low cost, allowing field efforts to be focused on high-risk areas. This approach enabled El Paso Water to reduce its unknown service lines by 90% in one year, cutting the number to under 13,000. The solution from 120Water also resulted in over $150,000 in savings from avoided fieldwork and greatly streamlined the utility's compliance efforts.
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