Case Study: Del-Co Water Company reduces private-side unknown service lines by 75% with 120Water

Del-Co Water reduces private-side unknowns by 75% with 120Water

Del-Co Water Company, a water utility in Ohio, faced the challenge of compiling a complete inventory of private-side service lines as mandated by the Lead and Copper Rule Revisions. With an estimated 52,000-53,000 lines and only unstructured data, the task was immense. They turned to their existing vendor, 120Water, for a data management solution to efficiently process and organize this information.

By utilizing 120Water's services, Del-Co was able to process and standardize data from 52,629 records. The solution identified 75% of previously unknown private-side service line materials, drastically reducing unknowns and allowing the utility to focus verification efforts on the remaining 25%. Partnering with 120Water saved Del-Co over 800 hours of staff time and positioned them for success in securing funding for future replacement programs.

Del-Co Water Company