Case Study: City of Smyrna verifies service lines and advances compliance with 120Water

City of Smyrna verifies 5,000 unknown service lines with 120Water

The City of Smyrna, GA, faced the challenge of mapping its water service line inventory to meet federal Lead and Copper Rule Revisions, with an initial records review leaving about 5,000 lines, or one-third of the system, as unknown. To address this, the city partnered with the vendor 120Water to verify the materials of these unknown service lines.

120Water implemented a solution that included sending informational postcards and water sampling kits to residents and coordinating with local schools. Through this sequential sampling method, 120Water provided a 1,200% savings by avoiding the cost of assuming all unknown lines needed replacement. The vendor's support enabled Smyrna to make significant progress on its inventory, saving substantial financial resources and positioning the city to exceed compliance expectations well ahead of the federal deadline.

City of Smyrna