Case Study: Connecteam increases engagement and outreach with 11x’s AI-powered SDR

How Connecteam increased engagement by 5x with an AI-powered SDR

Connecteam, an all-in-one employee management app, wanted to scale its personalized outreach and reactivate leads without hiring more Sales Development Representatives. Their existing campaigns had low engagement and a 75% meeting no-show rate. The company turned to 11x and its AI-powered SDR, Julian, to address these challenges.

11x implemented its AI phone rep, Julian, by customizing workflows for Connecteam's specific needs across various industries. The solution handled 120,000 monthly calls, scheduled meetings, and delivered personalized, intent-based follow-ups. This resulted in a projected $450K saved in annual SDR salaries, a 73% decrease in meeting no-shows, and an increase in monthly revenue per SDR. 11x enabled Connecteam to turn missed leads into meaningful conversations and scale its outreach significantly.

Connecteam

Asaf Niv

R&D Operations