Case Study: Pyramid Healthcare achieves zero downtime and scalable, secure cloud delivery of mental health services with 11:11 Systems

Pyramid Healthcare optimizes the delivery of mental health services over the cloud with iland, now 11:11 Systems, IaaS

Pyramid Healthcare is a behavioral health provider treating roughly 11,000 patients per day across 100 facilities in seven states. With limited on‑premises space, growing electronic medical records and a new BI platform, CIO Lawrence Bilker pursued a cloud‑first approach to secure scalable, HIPAA‑compliant infrastructure, reliable reporting and high availability without building an internal data center.

Pyramid turned to iland, now 11:11 Systems, using 11:11 Cloud (IaaS) and [11:11] Secure Cloud with the Secure Cloud Console to manage environments; they migrated all but three workloads to the cloud, gained on‑demand scalability, eliminated further infrastructure costs, and recorded zero downtime for two years with 24/7 availability and stronger support and compliance.

Pyramid Healthcare

Lawrence Bilker

CIO