Case Study: Convergence Networks achieves reliable, low-cost offsite backups and safeguarded patient data with 11:11 Systems

Offsite backup safely protects data for Oregon-based Portland Diabetes and Endocrinology Center

Portland Diabetes and Endocrinology Center (PDEC), a nearly 100‑year‑old clinic with two locations, relied on Convergence Networks to manage its IT but suffered a disk corruption that wiped 1.5 days of backup data at a secondary site. That incident exposed the need for geographic diversity, reliable off‑site protection, and a low‑cost, easy‑to‑manage continuity solution that wouldn’t burden clinic staff or force Convergence to juggle multiple backup products.

Convergence implemented Veeam Cloud Connect with 11:11 Systems’ cloud backup to replicate PDEC’s 6 TB of backups off site, modernized local Veeam settings to improve replication speeds, and completed a smooth pilot deployment. The result is a predictable, low‑cost BaaS integrated into Veeam that reliably protects patient records, is simple to manage, and is now being offered to other Convergence clients.

Convergence Networks

Karl Middlebrooks

CIO