Case Study: Help at Home achieves continuous IT availability and major cost savings with 11:11 Systems

Help at Home - Customer Case Study

Help at Home is a national in‑home healthcare provider with over 100 branch offices and hundreds of employees relying on an internally developed client management and billing application. With a small IT team, limited budget, and strict recovery time objectives, the company needed a robust, easy‑to‑manage business continuity plan to minimize downtime that could disrupt patient care and regulatory compliance.

Help at Home implemented the iland Continuity Cloud, using managed replication and standby VMware resources (including a continuously live VM for SQL replication) to provide redundant, quickly recoverable infrastructure. The solution eliminated upfront capital costs (saving $15,000 immediately), is projected to save $150,000 over three years, protects patient data, minimizes disaster downtime risk, and gives the lean IT team a simple path for future growth.

Help at Home

Eric Heidrich

Senior Manager of IT