Case Study: Gerber Life Insurance Company achieves cost-effective business resiliency and 24-hour recovery with 11:11 Systems Managed Recovery

Gerber Life Insurance gains business resiliency on a budget

Gerber Life Insurance, a 50-year provider of life insurance for young families, modernized from a mainframe to a distributed environment running dozens of mission‑critical apps (web distribution, agent portal, contact center, IVR) that handle over a million customer inquiries yearly. As this digital footprint grew beyond the capacity of its internal team, Gerber Life needed a contemporary disaster‑recovery approach that met aggressive recovery time objectives while controlling costs.

Gerber Life contracted 11:11 Systems for a fully managed recovery program, including Discovery & Dependency Mapping and colocation with near‑real‑time NetApp replication to 11:11’s Philadelphia data center. The solution delivered end‑to‑end DR planning, testing, and runbook execution, producing faster recoveries, reduced risk, predictable costs, less burden on internal staff, better sync between production and recovery environments, and achievement of a 24‑hour RTO for key customer‑facing applications.

Gerber Life Insurance Company

Eric Bulis

Senior Vice President of Operations and CIO