Case Study: City of Bend achieves reliable, cost-effective cloud backup and ransomware protection with 11:11 Systems

City of Bend makes switch to iland, now 11:11 Systems, and Veeam for reliable, cost-effective cloud backup.

The City of Bend, Oregon—a municipal government serving about 90,000 residents—faced unreliable offsite backups, frequent failed jobs and costly ingress/egress fees from a large hyperscaler, all while contending with rising ransomware and deletion risks. New IT Network Administrator Matt Smith was charged with finding a more responsive, cost-effective solution that integrated with their existing Veeam environment and delivered better uptime.

They deployed 11:11 Systems’ Cloud Backup for Veeam Cloud Connect with Insider Protection (BaaS), giving airgapped retention for deleted files and seamless Veeam integration. The result: dependable, low-cost backups with no hidden fees, easy monitoring via the 11:11 Cloud Console, faster recoveries, strong support—and the IT team regained time and peace of mind.

City of Bend

Matt Smith

IT Network Administrator