11:11 Systems
8 Case Studies
A 11:11 Systems Case Study
NG-IT, a UK-based provider of cloud and cybersecurity services, faced challenges in scaling its business, moving from unpredictable capital expenditure sales to a recurring revenue model, and addressing gaps in its managed services offerings while maintaining customer trust. To overcome this, they partnered with 11:11 Systems for its Infrastructure as a Service (IaaS), Managed Public Cloud, Disaster Recovery as a Service (DRaaS), and Managed Detection and Response (MDR) solutions.
By implementing 11:11 Systems' solutions, NG-IT achieved a 25% year-over-year growth in Annual Recurring Revenue and a 100% contract renewal rate for services involving the vendor. The partnership provided NG-IT with a scalable, consumption-based platform that strengthened its competitive edge, built long-term customer loyalty, and allowed it to penetrate new markets. The collaboration with 11:11 Systems was built on trust and a joint approach to customer success.