Case Study: Nation’s Largest Non-profit Organization for Seniors enhances caregiver support with 10Pearls

Nation’s Largest Non-profit Organization for Seniors reduces admin costs by over 10% with 10Pearls

The customer, a nation's largest non-profit organization for seniors, faced the challenge of modernizing its caregiver support program to better engage the growing demographic of millennial caregivers. Their existing program lacked a targeted, tech-forward approach. Vendor 10Pearls was engaged to develop a solution using web and mobile app development.

10Pearls designed and developed an end-to-end community platform accessible via web and mobile. The solution provided real-time support resources, community forums, and integrated telehealth services through an intuitive chat interface. This modernized platform strengthened the customer's connection with millennial caregivers, reduced administrative costs by over 10%, and enhanced overall engagement.