Case Study: Elinar speeds up insurance claims processing with 10Duke File+

Elinar integrates 10DUke File+ to speed up insurance processing

Elinar, a leading IBM integrator in Finland, works with major insurance providers seeking to accelerate claims processing. Their challenge was to integrate media captured at accident scenes directly into their systems, allowing claimants to easily submit photos and videos. To solve this, they turned to 10Duke and its File+ service.

10Duke provided its File+ API, which Elinar's team integrated into IBM Case Manager. This gave customer service representatives immediate access to submitted media, leading to more efficient processing and quicker claim resolutions. The implementation was completed in just one week, enabling immediate on-the-scene information submission from claimants.

Elinar

Mikko Hörkkö

Chief Executive Officer