Case Study: Polish Commercial Bank achieves 79% faster credit analysis with 10Clouds' AI dashboard

Polish Commercial Bank cuts credit analysis time by 79% with 10Clouds

The Polish Commercial Bank faced a significant challenge as its credit analysts were burdened by a fragmented, multi-system workflow. Analysts had to manually verify data across numerous registries, switching applications up to 96 times per case, which consumed an average of 90 minutes per analysis and 885 hours of work monthly. To address this inefficiency, the bank partnered with vendor 10Clouds for an AI/ML, UX design, and web development solution.

10Clouds implemented a unified Client Card within Microsoft Dynamics 365 and integrated a Generative AI component called AIConsole. This solution automated registry checks, negative media detection, and the generation of analytical notes. The impact was substantial: analysis time dropped 79% to just 19 minutes per case, reducing application switches by 81% and saving 698 hours of analyst work monthly. This transformation by 10Clouds freed up capacity for growth and provided a modular architecture for future expansion.