Case Study: Tom-Cin Metals achieves $70,800 savings and an 80% reduction in overtime with 1 EDI Source (EDI/HQ)

Tom-Cin Metals - Customer Case Study

Tom-Cin Metals, a 60-employee metal fabrication shop in Hortonville, WI, faced growing demand and a mandate from trading partner Oshkosh to adopt EDI. The company’s manual processes led to overscheduling, inefficient data entry, missed deliveries and slow responses to order-status requests, creating capacity and accuracy problems that threatened customer experience and growth.

Tom-Cin implemented 1 EDI Source’s EDI/HQ integrated with Exact JobBOSS, automating EDI translation, data mapping and job-level visibility. The change cut order-entry and scheduling time in half, delivered first-year and ongoing savings of $70,800, reduced overtime by 80%, produced a 75% time savings in packaging/shipping, improved on-time delivery and trading-partner ratings, and freed staff to focus on higher-value work.

Tom-Cin Metals

Joe Chadwick

Quality Manager