31 West Corporation Case Studies

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Read 31 Case Studies from real West Corporation users sharing their business challenges and results after using West Corporation software.

  • Alegent Health Improves Collections by Automating Payment Reminders
  • Annapolis OB-GYN Delivers Patient Communications with Automated Messaging
  • Text Messaging Drives Patient Response for Baton Rouge General
  • Cardiology of VA Reduces Expenses and Decreases No-Shows with TeleVox
  • Comprehensive Orthopedics Reduces No-Shows and Staff Time
  • Creekwood Orthodontics - Customer Case Study
  • Crovetti Orthopaedics & Sports Medicine Benefits From Automated Notifications
  • Dothan OB/GYN Gets Personal with Automated Appointment Reminders
  • Dr. John Sutter Saves on Time, Labor and Mailings with Automated Reminders
  • Going Green with Efficient Communication
  • Elman Retina Group Returns to West for Outstanding Customer Service
  • Fairmont Rehabilitation Center Increases Visits, Revenue and Productivity
  • HealthCare Partners - Customer Case Study
  • High Desert Medical Group Increases Feedback with Patient Surveys
  • Automated Appointment Reminders Reduce No-Shows and Labor Costs
  • Reducing Outreach Costs for Past Due Accounts
  • MU Health Care Increases Collections with Automated Reminders
  • Northeast Ohio Eye Surgeons Increases Recalls with Automated Messaging
  • OB-GYN Practice Increases Mammograms with Automated Outreach
  • Ochsner Improves Colorectal Test Screening Rates through West Outreach
  • Pikes Peak Cardiology Reduces No-Shows with Automated Outreach
  • Premier Diagnostic Center Automates Notifications for Patient Preparedness
  • Increasing Web Traffic and Conversions
  • Saint Barnabas Ambulatory Care Center Increases Bone Density Testing
  • Scottsdale Medical Imaging Makes Patients for Life with West Notifications
  • Sentara Healthcare Uses Automated Notifications to Address Preventive Needs
  • Stanford Health Care - Customer Case Study
  • United Regional Confirms, Retains and Collects through Automated Notifications
  • UPMC Automates Payment Reminders to Transform Collections Process
  • Willow Bend Pediatrics Increases Well Visits Through Recall Outreach
  • Zimm Cataract & Laser Center Engages Patients Through On-Hold Messaging

About West Corporation

West Corporation is a global provider of technology-enabled communication services. West helps manage or support essential enterprise communications with services that include unified communications services, safety services, interactive services such as automated notifications, telecom services and specialty agent services. For over 25 years, West has provided reliable, high-quality, voice and data services. West serves clients in a variety of industries including telecommunications, retail, financial services, public safety, technology and healthcare. West has a global organization with sales and operations in the United States, Canada, Europe, the Middle East, Asia Pacific and Latin America.

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