70 Coveo Qubit Case Studies

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Read 70 Case Studies from users in the Internet industry to get the most important information that is specific to your business.

  • Ann Summers brings the customer experience to the next level with Qubit
  • Attraction Tickets Direct - Customer Case Study
  • Away resorts providing personalized 1:1 experiences at scale using Qubit
  • Bebe - Customer Case Study
  • BelStaff - Customer Case Study
  • 5% Uplift In Conversion Rates With Urgency Messaging
  • Betfair tips customer experience to win gamer loyalty and retention
  • BiGDUG uses Qubit technology to power personalization across the customer journey.
  • Scaling multi-channel personalization with Qubit Pro
  • Boylesports - Customer Case Study
  • 11.6% Uplift In Conversions With Weather Targeting
  • CeX use personalization to build visitor journeys that create customer lifetime value
  • Chemist Direct exceeding expectations with a focus on customer centricity
  • Replenishment is a key opportunity for personalized shopping journeys
  • ColourPop using artificial intelligence to transform shopping experience on mobile
  • Crocus leverages personalization technology to offer customers a frictionless user journey
  • UK’s biggest gardening site grows from CRO to personalization
  • A dynamic 21st century publishing house covering a portfolio of over 30 brands
  • 23% increase in conversion rates for international users
  • How Emirates implemented personalization to get closer to their customers
  • A personalization approach to maximizing net gaming revenue
  • €1mil+ incremental revenue generated with Qubit’s personalization platform
  • Arcadia brand making data-driven decisions about their entire customer journey
  • Studio and Ace using Qubit Aura to build seamless experiences on mobile web
  • Social proof drives £1m in annualized revenue for Express Gifts
  • 17.1% increase in conversions
  • Frederick’s of Hollywood use data-driven experiences to build customer journey that resonate
  • Gala Bingo build seamless customer experiences with Qubit Pro.
  • Halfords accelerates customer centricity with powerful personalization
  • Segmentation is the key to personalising every aspect of the customer journey
  • Hobbs creates seamless online customer journeys with Qubit personalization technology
  • How Hobbycraft leverages an online catalog of 25,000+ products with Coveo Qubit’s personalization tools
  • How Hobbycraft are using Qubit Aura to increase revenue via mobile
  • Creating an omnichannel retail strategy to bridge online shopping and the in-store experience
  • Fashion retailer leveraging Qubit Start technology to increase customer lifetime value and loyalty with x5 ROI
  • Jet2 - Customer Case Study
  • Juice Beauty building compelling experiences to drive loyalty and conversion
  • Juice Beauty using AI-powered Qubit Aura to deliver 1:1 personalization at scale
  • Social proof strategies singlehandedly drive 11x ROI for Kurt Geiger
  • 38.2% Increase In Mailing List Sign Ups For LK Bennett
  • L'Occitane en Provence proving power of data-driven customer experiences with Qubit Pro and Qubit Aura
  • Creating a best-in-class gaming experience
  • Legal & General - Customer Case Study
  • MAC Cosmetics deliver data-driven merchandising at scale with Qubit’s personalization platform.
  • Mamas & Papas driving 22% in online revenue through Qubit experiences.
  • MandM Direct drives +2.4% in revenue and a +114% in product recommendation CTRs.
  • MandM Direct leverages personalization fundamentals to impact bottom line.
  • Manor AG deploy Qubit Start’s proven personalization tactics to build confidence and purchase impetus
  • Micro Scooters deploy personalized experiences to drive lifetime value
  • More than a 10% increase in conversion rate
  • Delivering a data-driven personalization and segmentation program
  • Mothercare utilizing latest AI-powered technology to put their customer at the center of innovation
  • European glasses brand focus on personalization for future growth
  • Nine West - Customer Case Study
  • Ocean Holidays turn browsers into buyers with data-driven decision making
  • River Island uses social proof and urgency messaging to build customer confidence
  • Scott Dunn - Customer Case Study
  • 200 tags migrated in less than a month For Shop Direct Group
  • Sky Betting & Gaming Look To Exceed Customer Expectations Utilising the Qubit Customer Experience Platform
  • Specsavers view personalization as pivotal customer experience strategy
  • Specsavers focus on digital commerce to deliver against strategic goals
  • 15.6% uplift in conversion rate for ink & toner visitors
  • Studio build ecommerce strategy around the customer with a focus on relevant experiences.
  • Thomas Cook leveraging Qubit Pro to surprise and delight visitors
  • Thomas Cook Airlines making customer centricity a top priority
  • Simplicity is key to delivering effective personalization strategies
  • 4% increase in basket adds on mobile
  • Un Jour Ailleurs uses Qubit Start to establish a personalization program
  • VictoriaPlum.com - Customer Case Study
  • Wolf & Badger solving mobile discoverability challenge by delivering one-to-one personalization at scale

About Coveo Qubit

Qubit, a Coveo company. Leading ecommerce companies work with Qubit to transform the way they understand and influence their customers in order to increase revenue, build loyalty and improve marketing efficiency. By combining rich customer data, deep learning technology and advanced segmentation capabilities, the Qubit Customer Influence Engine can precisely match customers with the widest range of personal, online experiences to influence behavior at scale. Qubit is trusted to deliver real impact to the bottom line for the biggest brands in ecommerce including Ubisoft, CafePress, Topshop, Shiseido, and Emirates. Across the global Qubit customer base, $600 million worth of online sales are influenced over a typical week. To date, we have received over $76 million in funding from Goldman Sachs, Accel, Sapphire Ventures, Balderton Capital and Salesforce Ventures. And most recently acquired by Coveo, the relevance company in 2021

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