9 CX Social Case Studies

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Read 9 Case Studies from users in the Information Technology and Services industry to get the most important information that is specific to your business.

  • Aramex Transforms its Social Media Channels into a Social Customer Care Powerhouse
  • Belfius Bank - Customer Case Study
  • BNP Paribas Fortis Bank Improves SLAs and Streamlines Social Media Engagement
  • How Engagor Helps Eastpak Achieve Their Ultimate Social Media Goals
  • European Parliament On Social Media
  • Hhgregg’s Social Customer Service Program Improves Call Response Times by 250%
  • CREATING POSITIVE SHOPPING EXPERIENCES FOR HAPPY, LOYAL CUSTOMERS ON SOCIAL
  • CREATING AN ENGAGING BRAND WITH IN-DEPTH ANALYTICS & A UNIFIED SOCIAL INBOX
  • T-Mobile Netherlands Cuts Costs While Improving the Customer Experience

About CX Social

CXSocial helps companies to efficiently engage with all their customers on social media. Enterprises use CXSocial to monitor all online activity around their brand, competitors and industry, across all major social networks and millions of blogs, forums and news sites. CXSocial also offers powerful analytics that helps brands to follow up on marketing campaigns, their online reputation, their social profiles, etc. They also help brands to effectively manage the interaction with their social audience with workflow possibilities for social media teams.

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