47 Coveo Case Studies

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Read 47 Case Studies from users in the Computer Software industry to get the most important information that is specific to your business.

  • 3i Investment Professionals Use Coveo for Real-Time Deal Intelligence
  • Enabling growth at industry leader Acuity Brands
  • The American Society of Anesthesiologists Optimizes Search on its Website with Coveo for Sitecore
  • athenahealth Achieves Self-Service Success Using KCS and Analytics
  • Rewiring Customer Experience Delivery at Blue Yonder
  • Creating a Game-Changing Community Experience at Boomi
  • Boston Children’s Hospital Implements Coveo to Deliver Optimal Patient Care
  • Adding Organization, Customization and Insight to One of America’s Largest Public Policy Research Repositories
  • BRP Enhances its Knowledge Offering to Dealer Network with Coveo for Salesforce
  • CA Technologies Increases Customer Centricity with Coveo Advanced Enterprise Search
  • CAIJ raises the bar with Coveo’s personalized website search
  • Simpler Media Drives Up Relevance and Conversions on CMSWire.com Using Coveo for Sitecore
  • How Dell’s Intranet ESAT Score Climbed 37 Points in 12 Months
  • Deltek Uses Coveo to “Know More, Do More
  • EXFO Connects Context-Aware Knowledge with Coveo for Salesforce
  • Fasken Rebuilds Online Presence with AI-Powered Search and Recommendations
  • How Fishtank Consulting Enhances Web Content Personalization with Coveo for Sitecore
  • Fortune 50 Healthcare Company - Customer Case Study
  • Global Leader in Energy Management Uses Coveo for Salesforce to Cut Case Resolution Time and Increase Agent Productivity
  • Empowering Customer Service, Sales and All Employees with Unified Information Access
  • Harris Corporation Increases Productivity with Coveo
  • Humana AI-Driven Relevance for Customer-Centric Healthcare
  • How Informatica Boosted Case Deflection by 120% with Proactive Self-Service
  • INO Transforms Knowledge to Speed Innovation and Better Serve Customers with Coveo
  • IFT Boosts Website Performance with Coveo for Sitecore
  • KeyBank Unlocks Relevant Internal Knowledge, Improves Results and Usage with Coveo for Advanced Enterprise Search
  • L’Oreal lifts employee productivity with Coveo
  • Life Extension Steps Up Their eCommerce Game with AI
  • Majedie Asset Management Improves its Return on Knowledge with Coveo
  • Manulife Helps Employees Find Knowledge Faster with 70% Driven by AI
  • Mathematica Policy Research - Customer Case Study
  • Medallia Empowers Tier 1 Agents to Handle 34% More Cases on Their Own
  • Motorola Solutions Makes Every Interaction Count
  • How nCino Activated Self-Service Within Their Customer Community
  • Improving Self-Service Search in Salesforce with Coveo
  • Designing a Multiproduct Customer Experience at Palo Alto Networks
  • Pöttinger Deploys Search-Driven Knowledge To Accelerate Staff Productivity And Engage Website Visitors
  • Rembrandt & MBO Generate Actionable Insight with Coveo for Salesforce
  • Sonus Networks Serves Fast-Changing Markets in a Whole New Way with Coveo
  • SunGard Public Sector Boosts Customer Service & Staff Productivity with Coveo Search
  • How Tableau Reduced Support Costs With Case Deflection
  • TSIA Improves Search Results, User Experience, and Member Satisfaction with Coveo for Advanced Website Search
  • Think Mutual Bank Collaborates with Search-Powered Knowledge Sharing and Expertise Finding
  • Federated Service Knowledge Supercharges Field Service Operations
  • How ULI’s Knowledge Finder Became a Valuable Member Asset
  • How an AI-powered search solution simplified everyday tasks for better health outcomes
  • VMware - Customer Case Study

About Coveo

Coveo is on a mission to transform business by improving people’s skills, knowledge, and proficiency with intelligent search. Coveo Search Apps unleashes the power of fragmented, disparate information from across the enterprise IT ecosystem, to surface what matters at every point-of-work. Recognized as the Most Visionary Leader in Enterprise Search by Gartner, Coveo enterprise search allows companies to create high performance contact centers, cultivate company-wide collaboration, and succeed at self-service. With the search industry’s highest security standards, broadest connectivity and greatest relevance control and configurability, Coveo removes complexity to make search work, quickly and effectively, with the only end-to-end intelligent search platform in the cloud.

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