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21C Museum Hotels Uses Customer Feedback to Deliver Superior Guest Experiences
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4ocean Decreases Response Time by 99% with Clarabridge Engage
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Acer Dives Deeper into Customer Concerns with Clarabridge
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Clarabridge Engage unifies cross-functional operations and creates a customer-centric culture at ADP
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Aramex Transforms its Social Media Channels into a Social Customer Care Powerhouse
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Autodesk improves customer satisfaction and self-service offerings
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Committing to Enterprise-wide Text Analytics
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How Belfius Bank Effectively Manages Social Media
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Brighton and Hove Buses Steps Up Digital Service During Snowstorm Crisis
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Customer Survey Feedback Guides Product Improvements at Constant Contact
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Clarabridge Assists in the Development of Pivotal Analytics Program
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Dorel Juvenile Channels the Voice of the Customer, Drives Tangible ROI
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How Engagor Helps Eastpak Achieve Their Ultimate Social Media Goals
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Clarabridge Engage Enables the European Parliament to Better Reach and Engage Citizens
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Fortune 500 Health Insurance Company - Customer Case Study
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Frontier Airlines Changes Approach to Customer Care
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GE Healthcare - Customer Case Study
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Global Consumer Goods Company Drives Product Innovation and Advertising Effectiveness, Saves $3 Million in the Process
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Clarabridge Engage helps Ibotta evolve from being reactive to proactive to their customer needs
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Infrabel increases brand visibility and responsiveness to customer concerns by investing in specialized digital care
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JDE Uses Insights to Inform Strategic Product Development
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Joie de Vivre Hotels - Customer Case Study
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Speed of Response Drives 85% Growth in Social Engagement
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Focus on Customer Care Drives Cost Savings in the Contact Center
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Optum Finds Granular Insights in Call Data
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Orbitz Becomes #1 Travel Site in Overall Customer Satisfaction
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Creating Positive Shopping Experiences For Happy, Loyal Customers On Social
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Creating Positive Shopping Experiences for Happy Loyal Customers on Social
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Rackspace Solidified its Position as the #1 Managed Cloud Company
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Solve Guest Problems in Real Time
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Rotana Increases Guest Satisfaction Builds Brand Awareness by Moving its Customer Survey Program Online
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Clarabridge Helps Deliver Superior Customer Service
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Creating An Engaging Brand With In-Depth Analytics & A Unified Social Inbox
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Seminole Gaming Improves Guest Experience
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Clarabridge's Engage helps SharkNinja be more customer experience centric
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Sky Increases Engagement and Improves Customer Service
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Sky Spain strengthens VoC programs and informs content planning using customer feedback analytics
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Placing their Bets on Social Customer Service
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Start.ca Touts Transparency and Agent Access to Drive Efficiency and Improve Quality Management
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SUN International - Customer Case Study
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Sunrise UPC Optimizes Digital Customer Care with Clarabridge Engage
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Symphony Post Acute Network - Customer Case Study
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T-Mobile Netherlands Cuts Costs While Improving the Customer Experience
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TDECU Uses Interaction Analytics To Inform Business Growth and Be “Anytime, Anywhere” For Its Members
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US-Based Insurance Company Saves Millions of Dollars by Listening, Analyzing, and Acting on Voice of the Customer Data in the Contact Center
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Vera Bradley Takes Its Voice of the Customer Program to New Heights with Interaction Analytics
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VMWare - Customer Case Study
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Welk Resorts’ Innovative Guest Experience Program Wins Awards and Customer Satisfaction