48 Clarabridge Case Studies

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Read 48 Case Studies from users in the Computer Software industry to get the most important information that is specific to your business.

  • 21C Museum Hotels Uses Customer Feedback to Deliver Superior Guest Experiences
  • 4ocean Decreases Response Time by 99% with Clarabridge Engage
  • Acer Dives Deeper into Customer Concerns with Clarabridge
  • Clarabridge Engage unifies cross-functional operations and creates a customer-centric culture at ADP
  • Aramex Transforms its Social Media Channels into a Social Customer Care Powerhouse
  • Autodesk improves customer satisfaction and self-service offerings
  • Committing to Enterprise-wide Text Analytics
  • How Belfius Bank Effectively Manages Social Media
  • Brighton and Hove Buses Steps Up Digital Service During Snowstorm Crisis
  • Customer Survey Feedback Guides Product Improvements at Constant Contact
  • Clarabridge Assists in the Development of Pivotal Analytics Program
  • Dorel Juvenile Channels the Voice of the Customer, Drives Tangible ROI
  • How Engagor Helps Eastpak Achieve Their Ultimate Social Media Goals
  • Clarabridge Engage Enables the European Parliament to Better Reach and Engage Citizens
  • Fortune 500 Health Insurance Company - Customer Case Study
  • Frontier Airlines Changes Approach to Customer Care
  • GE Healthcare - Customer Case Study
  • Global Consumer Goods Company Drives Product Innovation and Advertising Effectiveness, Saves $3 Million in the Process
  • Clarabridge Engage helps Ibotta evolve from being reactive to proactive to their customer needs
  • Infrabel increases brand visibility and responsiveness to customer concerns by investing in specialized digital care
  • JDE Uses Insights to Inform Strategic Product Development
  • Joie de Vivre Hotels - Customer Case Study
  • Speed of Response Drives 85% Growth in Social Engagement
  • Focus on Customer Care Drives Cost Savings in the Contact Center
  • Optum Finds Granular Insights in Call Data
  • Orbitz Becomes #1 Travel Site in Overall Customer Satisfaction
  • Creating Positive Shopping Experiences For Happy, Loyal Customers On Social
  • Creating Positive Shopping Experiences for Happy Loyal Customers on Social
  • Rackspace Solidified its Position as the #1 Managed Cloud Company
  • Solve Guest Problems in Real Time
  • Rotana Increases Guest Satisfaction Builds Brand Awareness by Moving its Customer Survey Program Online
  • Clarabridge Helps Deliver Superior Customer Service
  • Creating An Engaging Brand With In-Depth Analytics & A Unified Social Inbox
  • Seminole Gaming Improves Guest Experience
  • Clarabridge's Engage helps SharkNinja be more customer experience centric
  • Sky Increases Engagement and Improves Customer Service
  • Sky Spain strengthens VoC programs and informs content planning using customer feedback analytics
  • Placing their Bets on Social Customer Service
  • Start.ca Touts Transparency and Agent Access to Drive Efficiency and Improve Quality Management
  • SUN International - Customer Case Study
  • Sunrise UPC Optimizes Digital Customer Care with Clarabridge Engage
  • Symphony Post Acute Network - Customer Case Study
  • T-Mobile Netherlands Cuts Costs While Improving the Customer Experience
  • TDECU Uses Interaction Analytics To Inform Business Growth and Be “Anytime, Anywhere” For Its Members
  • US-Based Insurance Company Saves Millions of Dollars by Listening, Analyzing, and Acting on Voice of the Customer Data in the Contact Center
  • Vera Bradley Takes Its Voice of the Customer Program to New Heights with Interaction Analytics
  • VMWare - Customer Case Study
  • Welk Resorts’ Innovative Guest Experience Program Wins Awards and Customer Satisfaction

About Clarabridge

Clarabridge’s customer experience management platform helps hundreds of the world’s leading brands understand and improve the customer journey. Powered by the industry’s most sophisticated customer analytics engine, Clarabridge collects and transforms all forms of customer feedback into intelligence, allowing businesses to activate the voice of the customer across the enterprise. Industry leaders including PetSmart, United Airlines, L’Oréal USA, Virgin Active, Rackspace and ADP use Clarabridge insights to inform key business decisions.

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