91 Birdeye Case Studies

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Read 91 Case Studies from real Birdeye users sharing their business challenges and results after using Birdeye software.

  • Build an online presence for mortgage officers: solve the online invisibility problem
  • More than 2,000 Reviews and 18,000 Visitors with Birdeye
  • 5x Increase in Review Quantity with Birdeye
  • More than 11,000 New Reviews in One Year
  • Automated review collection boosts patient acquisition
  • How Ash ElDifrawi is helping lead the evolution of CMOs to CXOs
  • Ken Norquist building progressive patient experiences for women
  • Bath Fitter Franchisee’s secret to leads, reviews and referrals
  • Keeping a pulse on the competition
  • Employee leaderboard with Birdeye increases sales
  • How text messaging helped Bekins Moving Solutions improve online reputation
  • What 110 diner managers learned about their customer experience
  • How 116 restaurants stayed in-tune with daily customer experience
  • Jim Mizes feeds business growth with customer happiness
  • Walt Weisner makes customer experience programmatic
  • 2488% more Google reviews boost SEO and patient acquisition for a local eyecare practice
  • 133 New Google Reviews with MindBody Integration
  • 300 More Reviews and Better Patient Interactions with Birdeye
  • How Laura built a comprehensive Voice of Customer program to meet consumers where they are, solve their challenges and drive revenue growth for Brother International
  • Improved Customer Experience And Higher Search Ranking Drives Growth
  • How Chateau Development uses Inbox as a competitive advantage
  • Real-time Engagement Boosts Resident Acquisition
  • How Complete Care increased patient acquisition by boosting reviews by 3000% with Birdeye
  • How Cornerstone gave every one of their 11 locations consistent customer experience
  • Creekmore Marketing doubles client base, boosts retention with Birdeye
  • Cunningham Restaurant group supercharges SEO and guest experiences
  • Holly Carroll makes every experience the one of a lifetime
  • How David’s Bridal creates exceptional omnichannel experiences with Birdeye
  • Seamless Customer Interaction, 147 Leads through Webchat
  • Why Exclusive Furniture made the switch to Birdeye’s complete platform
  • Scott closes the experience gap at every stage of the customer journey
  • How Birdeye helped this health center stand out from the competition
  • How this sales team won with the Birdeye mobile app
  • Bridging the gap between the voice of the customer and customer experience
  • Review generation powers SEO and patient acquisition
  • Are competitors entering your space Boost your reputation to stay at the top of your game
  • How this chiropractic center turned its patients into advocates
  • #1 on Google Search Results, Increased Reviews, and Numerous New Monthly Clients
  • How Home Instead leverages its online reputation to attract and convert new clients
  • How Hughston Clinic drives exceptional patient experience using feedback
  • How Illinois Retina Associates, S.C. reviews have skyrocketed for their providers
  • Birdeye drives 180,000 online visits for Innovative Implant and Oral Surgery
  • Creating a brighter experience with Reviews, Messaging, and Surveys
  • 6 locations, endless tenant feedback, and how Birdeye made sense of it all
  • How Sarah Eisenbeisz remodels customer expectations
  • Increase in customer satisfaction with CX templates
  • 20x more reviews boost SEO, site traffic and Customer Acquisition
  • How one VP oversaw and understood customer experience across 9 locations
  • Real-time issue resolution drives high ratings and retention
  • 994% more Google reviews in 1 year boosts SEO and patient acquisition
  • Boosting customer acquisition by using social listening for reputation marketing
  • How Webchat, Inbox, and Reviews improved MedLink’s patient experience
  • How putting customers first has helped Bobby Brown fly high and build first-class teams that soar to success
  • How Moss & Company personalizes its experiences for hundreds of locations
  • How Mr. Electric battled negative reviews and increased SEO ranking
  • How National Storage Affiliates improved their CX at scale with Birdeye
  • New Horizons Learning Center connects with customers and leads faster using text messaging and Birdeye Inbox
  • How enhanced customer insights drove higher ratings and revenue for O'Brien Auto Group
  • How one real estate company stood out in their local competition
  • How Palmetto Dunes provides exceptional guest experience across multiple businesses
  • How Pangea Properties improved customer experience during a pandemic
  • How AI helped this 16 location credit union understand what their members were saying
  • Patterson Law Group gets 18,000 more website visitors with Birdeye
  • Increased visibility brings this dental practice to the next level
  • Engaging customers using Birdeye Webchat converts 12 new customers in first month
  • 6000% more reviews in 1 year boost lead generation and customer acquisition
  • In-moment engagement fuels tenant satisfaction
  • Review marketing drives customer acquisition
  • 5x More Reviews brings 5x More Business
  • Boosting employee motivation leads to 90% increase in Google reviews
  • Sebastian Moving sees business quadruple with Birdeye
  • 2x more monthly clients year-over-year with Webchat
  • Smile Workshop provides a game-changing patient experience using Birdeye
  • How an 18 location MedSpa responded and promoted their client experience
  • How Sono Bello uses Birdeye to improve patient experience across 60 locations
  • How switching to Birdeye helped Southern Careers Institute increase reviews by 400% and boost student enrollment
  • How Birdeye's insight reporting helped all 70 dental practices
  • Great Patient Experience Means 2x More Patients
  • How Strickland Brothers partnered with Birdeye to expand their brand around the U.S.
  • Sunburst Shutters uses Birdeye to provide high quality service through Webchat and business texting during challenging circumstances
  • How Superior Storage drives world-class online reputation and customer referrals
  • 154% more reviews in 6 months boosts SEO and customer acquisition
  • Business texting: drives 35% business, with less rescheduling and more repeat customers
  • 1.1 Star Increase in Rating, 28% More Reviews Than the Industry Average
  • How The Saxton Group drives quality, loyalty and revenue with Experience Marketing
  • Delivering Stellar Patient Experience Across 85 Locations
  • Claire Pickens helps every pet THRIVE
  • 739% more reviews leads to 200% more patients per month
  • How Wake ENT increased patient acquisition and engagement with Birdeye
  • How Waterstone Mortgage uses Birdeye to make customer experience a competitive advantage
  • How Weekends Only simplified communications, collected customer reviews, and improved the retail experience
  • How Zodiac's call center exploded with positive customer experience

About Birdeye

Birdeye is the #1 most trusted reputation and customer experience platform for local businesses. Birdeye’s all-in-one platform provides remarkably easy, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive. More than 80,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Learn more at birdeye.com.

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