25 Apptentive Case Studies

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Read 25 Case Studies from real Apptentive users sharing their business challenges and results after using Apptentive software.

  • How Alkami increases ROI and improves mobile customer retention for clients like Advantis Credit Union
  • Apptentive Boosts Allrecipes’ Mobile App from 2.5 to 4.5 Stars
  • Improving Credit Sesame’s Retention With Trust
  • How DirecTV uses Apptentive for Web to drive product feedback and connect with customers
  • How Dunkin’ uses Apptentive to better understand and act on the needs of customers by collecting and analyzing feedback
  • Fantasy Sports Company Sees 58% of Customers Take Action with Apptentive Notes
  • Apptentive Helps Bank Boost Mobile NPS, Customer Feedback, and Lifetime Value
  • Actionable Customer Feedback Guides Roadmap and Reduces Churn
  • NPS Mobile Surveys Drive a 17% Response Rate
  • Apptentive Helps Global Travel Company Drive Customer Communication
  • Better Support Powers Positive Reviews for Glympse
  • Offering In-app Communication Enables IHG To Build Relationships With Loyal Customers
  • In-App Messaging Drives 55% of App Viewers to Watch Promoted Content in Real-Time
  • How the product team at JetBlue uses customer feedback to inform their product roadmap and drive revenue
  • 7 Ways Media Companies Drive Better In-app Engagement
  • How surveys, prompts, and two-way communication led to real results for leading retailers
  • Using Apptentive from Research and Development, to Beta, to Over 1 Million Monthly Active Users
  • Mobile-Optimized Surveys Lead to 330% Increase in Completion Rate
  • National Food and Beverage Company Leverages Apptentive for Better Ratings and Product Feedback
  • Better Customer Insights Help Pharmaceutical Company Increase 5-Star App Store Ratings and Boost Patient LTV
  • Apptentive Surveys and Fan Signals helped Pilot Flying J understand their most valuable customers' priorities and needs in order to drive continued loyalty
  • How RetailMeNot uses Apptentive for Web to provide better omnichannel customer experience
  • Increasing Star Ratings Drives Mobile App Revenue
  • From App Failure to App Success
  • How Zillow uses Apptentive to increase app ratings, gather customer feedback at scale, and build features people are requesting

About Apptentive

Apptentive’s mobile customer engagement software helps companies listen to, engage with, and retain their customers. Apptentive product gives brands the opportunity to identify who to talk to, intelligently engage user segments, and mobilize customers to take action through in-app messages, surveys, and ratings prompts. Integrated into thousands of mobile apps, Apptentive helps companies engage mobile customers, boost app ratings, drive downloads, and earn customer loyalty. Apptentive power millions of customer conversations every month for companies including Concur, DraftKings, eBay, eHarmony, Intercontinental Hotels Group, Nordstrom, and Zillow.

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