79 ALICE Case Studies

Filter
Company Size
Industry

Read 79 Case Studies from real ALICE users sharing their business challenges and results after using ALICE software.

  • AKA Enlists ALICE for Service Excellence Across Their Luxury Properties
  • ALICE Adds Amsterdam Hospitality Group to its Growing Roster of NYC Clients
  • Amsterdam Manor Beach Resort - Customer Case Study
  • Puerto Rico’s Bahia Beach Resort & Golf Club Selects ALICE Suite
  • ALICE Provides the Bahia Hotel and Beach House with an Integrated Platform to Take Service and Operations from ‘Great to Excellent’
  • ALICE Expands Further in the UK, Partnering with the Brooklands Hotel, Surrey
  • How Hotel Technology Helps This Historic Hudson Valley Inn Do Everything From Feeding Their Geese to Turning Their Rooms
  • How Capital Hilton uses ALICE Concierge to Deliver Personalized Service
  • Carneros Resort and Spa - Customer Case Study
  • ALICE Helps a Lean Celebration Suites Staff Deliver Service Like a Team Many Times its Size
  • ALICE helps the Luxury Chablé Resort take Communication and Staff Operations to the Next Level
  • ALICE Integrates with Chauffeur Express for Seamless Concierge Operations at London’s Firmdale Hotels
  • $1.3 Million in New Revenue + Happier Hotel Guests & Staff
  • Delivering Exceptional Service With a Lean Staff
  • Coast Hotels Clean Up With ALICE Housekeeping
  • The Colony Hotel Selects ALICE To Make All Guests Feel Like Celebrities
  • Whatsapp Messages and Emails Became Insufficient to Keep a Growing Concierge Services Team Organized
  • A Popular Colorado Ski Resort Looks to Hotel Management Technology to Please Staff and Guests
  • Corigin Real Estate Group Selects Operations Platform ALICE to Deliver Hospitality and Convenience to their Tenants and Staff
  • ALICE Concierge Delivers a Customized Solution at NYC’s Dream Downtown, Quickly Helping the Concierge Team Take Guest Satisfaction to New Heights
  • EXchange Hotel Vancouver - Customer Case Study
  • Curaçao’s Floris Suite Hotel Spa & Beach Club is Improving its TripAdvisor Reviews with ALICE
  • Forbes Travel Guide Chooses ALICE as Their Official Staff Operations Technology for 2019
  • Award-Winning Colorado Resort Gets A Concierge Technology Upgrade
  • Grupo Posadas Uses ALICE Insights to Predict Guests' Needs and Improve Hotel Operations
  • Grupo Posadas Partners with ALICE to Standardize Operations Across Their Portfolio of 147 Properties
  • ALICE's Staff Technology Introduced at a Hollywood Icon
  • NYC’s Hôtel Americano Partners with ALICE
  • Hotel Commonwealth Hits a Home Run with ALICE Partnership
  • ALICE Brings its ALICE Suite Platform to Hotel Des Trois Couronnes, a Leading Hotel in the Heart of Europe
  • Hotel Interurban Gets Running Start with ALICE
  • ALICE Silences Radio Chatter for Luxury Hawaiian Resort Hotel Wailea
  • Hotel Zelos - Customer Case Study
  • San Francisco’s Hotel Zephyr Partners with ALICE
  • Hotel Zeppelin Reveals Their Secret to Back of House Staff Operations with ALICE
  • Hotel Zetta Uses ALICE to Provide Highly-Curated Recommendations For Guests and Drive Top Cleanliness and Service Online Reviews
  • How a Midtown Manhattan Boutique Hotel Ditched Radios and their Noise and Confusion for Improved Staff Communication and Task Management
  • How This Newly-Opened New York Boutique Creates Relationships With Guests Before They Even Arrive On Property
  • ALICE Brings Standardized Workflow and Seamless Communication to the Incredible Luxury Cayman Villas
  • Renowned Sonoma Hotel & Spa MacArthur Place Came for Guest Texting, Stayed for Radio-Free Operations
  • Luxury Beachside Boutique Property, Malibu Beach Inn, Appreciates the Improved Staff Communication and Accountability Provided by a Hotel Operations Platform
  • How Concierge Technology Helps a Small Guest Services Team Deliver Five-Star Service
  • Montage Los Cabos Enjoys Increasingly-Positive Guest Reviews with ALICE
  • How Mexico’s NIZUC Resort and Spa Won the Prestigious AAA 5 Diamond Award
  • Resilient, Responsive Operations in Times of Uncertainty
  • Preventative Maintenance at Scale
  • How Noble House Hotels & Resorts uses ALICE
  • New York’s Nolitan Hotel Improves Its Engineering Operations with ALICE
  • Nordic Choice Hotels, One of the Largest Hotel Groups in Scandinavia, Selects ALICE to Standardize Hotel Operations and Guest Engagement
  • ALICE Expands Nordic Choice Hotels Partnership to a Total of 130 Hotels using ALICE by Early 2020
  • Paradise Point Resort & Spa Generating Immediate ROI With ALICE in Just One Month With Unprecedented Guest Adoption
  • ALICE Connects Guests, Hotel Operations at San Diego’s Paradise Point, A Destination Hotel
  • The Parker Palm Springs Upgrades Its Operations with ALICE On Recommendation From Sister Property in New York
  • Pier House 60 Marina Hotel - Customer Case Study
  • Las Vegas Plaza Hotel & Casino Goes All In With ALICE Staff To Bring Operations Efficiency To Their Entire Team
  • Radisson Hotel El Paso Airport - Customer Case Study
  • Vacation Homes in Mexico Now Also Using ALICE to Improve the Guest Experience
  • ALICE Helps Texas Resort Increase Staff Efficiencies and Service Without Increasing Staff Count
  • Maximizing Houseeking with Alice
  • There’s a New Star in Town at SIXTY Beverly Hills
  • How Concierge Technology Helps a Standout Concierge Team “Iron Out the Kinks”
  • New York City’s Historic Sohotel Chooses ALICE for Guest and Staff Communications
  • South Congress Hotel Graduates from Google Hangouts to ALICE
  • Luxury Skiing Property Gets Concierge Technology Upgrade to Help Them Escape the ‘Dinosaur Age’
  • ALICE, Alta Integration Proving Successful for The Greenwich Hotel
  • The Ludlow Hotel New York - Customer Case Study
  • The Montauk Beach House Uses ALICE to Keep the Good Times Coming, All Season Long
  • Greater efficiency more accountability & an unbeatable ROI with the ALICE Platform
  • Award-Winning Perry Hotel Finds a Better Way to Engage with Guests through ALICE
  • The Ranch at Laguna Beach - Customer Case Study
  • How Alice Enables One of the World’s Most Luxurious Hotels to Be Even Better
  • New York City’s Skyline Hotel Using ALICE for Back of House Insights and Front of House Peace of Mind
  • ALICE Helps to Create an Immersive Guest Experience at Viceroy Los Cabos
  • Success at Walker Hotel Greenwich Village Takes ALICE to New Property in Tribeca
  • The Williamsburg Hotel Selects ALICE to Give Supreme Hotel Service with a Brooklyn Twist
  • Woodside Hotel Group Selects ALICE to Standardize Operations And Communication Across Their Portfolio
  • Paragon of Adaptive Reuse Brooklyn’s Wythe Hotel Continues its Transformation with Technology
  • Iconic Boston Hotel XV Beacon Selects ALICE to Enhance Internal Communication, Concierge Operations, and Guest Engagement
  • Innovative YOTEL Boston Partners With ALICE to Make Headway in Seamless Operations Efficiency

About ALICE

ALICE by Actabl joins all of the departments of your hotel with a single operations platform for internal communication and task management, ALICE helps your staff act as a team to provide consistently excellent service. ALICE’s brings together your front office, concierge, housekeeping, and maintenance teams, and connects your guests to your hotel with our app and text messaging tools. The ALICE platform is also available as specialized software and mobile applications for your staff (ALICE Staff), your concierge (ALICE Concierge) and your guests (ALICE Guest). Each module can be integrated with your PMS and third party management systems. ALICE’s customers include 3-5 star independent and managed hotels, hotel groups, residential condominiums, serviced apartments, vacation rental companies, and concierge companies looking to provide exceptional service through mobile staff technology and guest communication channels. Third-party service providers also leverage the ALICE API. ALICE was founded in 2013 and is backed by Alpine Software Group.

back to top